Training and Development

Training and employee development is essential in reaching the City's strategic goal of a high performing government organization. Through a comprehensive program for every level within the organization, the City enables and supports a quality workforce to deliver effective and efficient services in a fiscally responsible manner.

Training is available to all employees, and the City is proud to offer more than 100 training opportunities each year. Some of the training topics include: project management; public speaking; communication skills, supervisor upskill; workplace safety; and so many more!

Innovate PSL Academy

Our City became the first ever to employ a virtual training offering of Brian Elms' (Change Innovation Agency) proven continuous process improvement methodology designed specifically for governments.

The academy introduces and reinforces proven techniques that draw upon industry best practices. The curriculum is largely modeled after Denver's Innovation Academy, which Brian Elms co-founded and led to save $30 million for the City and County of Denver (13,000 FTEs).

Our City has embarked upon training all employees in this Innovate PSL Academy, introducing and reinforcing proven techniques that draw upon industry best practices, leverages process improvement, and empowers our employees to make meaningful and impactful change throughout our government organization. Over 30 innovations were presented from several City departments during the first year of this partnership, including Public Works, where the team embarked on solving the #1 complaint issue from residents the City receives - blocked swales.